Frequently Asked Questions
Find Out Answers Here
The Company
KDL stands for Kinangop Dairy Limited, a leading milk processor in Kenya providing fresh and quality dairy products.
We are located at the foothills of the Aberdares ridges in Kinangop, Nyandarua County, at Ndunyu Njeru.
Yes a visit can always be arranged by a simple phone call to the person/department you wish to meet. We are 40 minutes from Naivasha, Olkalau or Njambini depending on the direction you are from.
We are in partnership with several dairy farmers' associations within Nyandarua and it's environs who provide us with milk. Our main partners are the Muki Farmers.
KDL is owned by Muki Farmers, Muki Investments, and other individual shareholders.
We are currently in the business of providing quality fresh and tasty dairy products namely yoghurts, fresh milk, long-life milk, UHT milk, lala, ghee and cream trading under Kinangop, Kinangop Gold and 4us brand names
Milk: 200 ml and 500 ml.
Yoghurts: 100 ml, 150 ml, 250ml, 500ml, 1l and 5l (mango, vanilla, strawberry flavors and natural yoghurt).
Available under Kinangop and 4us brands
Lala: 250 ml and 500 ml options available in both bottles and pouches.
Look out for our Kinangop, Kinangop Gold, and 4us brands at your nearest duka.
Yes, we are KEBS certified for food safety and regulated by the Kenya Dairy Board.
Our Milk
Our milk is freshly sourced from cows that graze on natural grass and water from the Aberdare ridges. As processors of milk, we have control over every minute process involved in producing high-quality, wholesome milk. Better yet, try a glass of our milk, and you will understand why it's considered the best in the market.
No, we do not supply raw milk. However, we offer bulk pasteurized milk for businesses and institutions. Our bulk pasteurized milk is available in sizes of 5l, 10L, 20L, 30L, and 50L.
Whole milk is milk from which no constituents have been removed or adjusted. Our whole milk is pure, containing all the goodness in its natural form as received from the cow. Therefore, Kinangop milk is whole cow's milk.
Pasteurization is a process that involves heating milk to a specific temperature for a set amount of time to kill harmful bacteria while still preserving its nutrient value. This process makes the milk safe to drink straight from the pack.
No, since our milk is already pasteurized, it can be consumed without boiling. Enjoy it chilled for the best taste.
Our Fresh milk, when stored under refrigerated conditions will last for three days. We also have long life
lasting 120 days and UHT lasting 6 months.
We do not have cows, but all milk delivered to us is tested by experts for hygiene and quality.
Feel free to inquire about the company and conduct the necessary tests.
First line of return is to the place where you bought but you can always call customer care for further guidance.
Milk Processing, Packaging and Logistics
Located in Nyandarua County at Ndunyu Njeru. around at the Aberdare ridges.
After receiving raw milk, it is tested for quality and hygiene. Subsequently, it is chilled, pasteurized, and packaged. The packaged milk is then dispatched to your nearest duka and supermarkets.
Milk is delivered in hygienic packaging and vehicles across the country to various distributors, retailers and companies/institutions
This is transported with specially fridge- rated vehicles
It is supplied with special packaging (crate 0 of 20 litres) or 10 Litre cans.
Business question, orders , Payments and Deliveries
This depends on whether you are an agent, super-agent or wholesaler. Each of them have different agreements at the level of entry.
Yes but you may find some shops/supermarkets having special promotions. It’s better to ask at the shops as prices also change from time to time.
Once your business is dully registered you can contact our regional managers nearest to your location for further guidance on how to start. May I know the location you are at?
You can apply to us through customercare@kinanagopdairy.co.ke or call our nearest regional manager.
Yes anyone can become a distributor as long as you have the required business permits for your premises.
No we do not charge, but may require some deposits based on the amount of stock projected. We have regional managers who can discuss this with you. Can I share your number to them?
We have numbers in each region that you can call to make an order. Where are you located?
Our milk is delivered within 48 hours from the time you make the order.
We do not charge to deliver milk to our distributors and shops
This will depend on your agreement you have with us but all the same any amount of order can be serviced either by us directly or the nearest distributor/duka.
Yes we do have depots in Nairobi and Kisumu as well as mini depots in every county in Kenya.
Yes special arrangements can be made through available means of transport.
